Puccini Business Benefits

In recent years, Polcode has served as Puccini’s professional developer team, transforming their online presence with modern technologies that enable intuitive global ordering systems and increased sales and conversions—all within a visually appealing shopping interface. Puccini has scaled with Polcode to become a modern ecommerce, fulfilling orders across two European countries and offering a robust online shopping experience.

  • Deployed several completely new ecommerce features including marketing automation, order fulfillment logistics, analytics features.

  • Improved site performance to reduce page load speeds, lower customer friction, and smooth out the checkout process.

  • Revamped visual design and checkout UX to keep their digital persona consistent with the brand’s modern fashion product lines.

Puccini.pl renews online trust with Polcode’s ecommerce development

The Puccini brand was founded in 1996 and carries a tradition of making fashion-forward travel luggage, handbags and leather goods. Before cooperating with Polcode, their web store needed a serious upgrade to keep up with the competition. They also wanted to grow sales abroad, and needed a modern platform that could handle the jump from selling in regional markets to global online order shipping.

How we helped renew a retail brand’s online presence

The Puccini brand has an extensive catalog of products, containing several hundred models of products available in various colors and size variants. They operate twenty-three retail locations across Poland, and opened their first ecommerce store at the beginning of 2008.

From the outset, our goal of renewing their online store was to update everything from the visual layer, customer ordering experience, as well as give Puccini the tools they needed to meet growing online demands. We wanted them to be able to:

  • Sell and fulfill with ease from their warehouse
  • Handle shipping abroad with as little customer friction as possible
  • Create a full-range product catalog
  • Manage modern photo galleries powered by a content management system
  • Automate marketing features
  • Integrate social media within the store itself

On top of new features, it was important for Puccini’s technical team to work with Polcode in an agile way. Their professional teams were able to fully control the development process at Polcode, which included consistent daily reporting, setting task priorities and frequent consultations with our ecommerce specialists.

Puccini

Hear from our client:

It was not a coincidence that we chose Polcode as our technology partner. We were looking for a reliable, timely and trusted e-commerce development firm who would take over the maintenance and development of our online store. Their reputation among our friends from the IT industry led us to work with them.

We rank Polcode’s work very highly, and ultimately chose to continue working with them over the last three years.

Jacek Przybył

IT Development Expert at Puccini

Bringing Puccini.pl into the new era of ecommerce

Our work on the Puccini online store was taken over from their previous developers, who weren’t transforming their digital brand as they had hoped. Today’s customer expectations in online shopping are very similar across all markets—safety, trust, user experience, convenience and ease of use.

Puccini has scaled with Polcode to become a modern ecommerce, fulfilling orders across two European countries and offering a robust online shopping experience. For now, Puccini is happy with the following business outcomes, and we hope to continue working with them for years to come.

Deliverables:

Upgrading servers
Rethinking business logic
Smashing bugs
Bringing in modules
A Better Checkout Experience
Introducing Marketing & Analytics
Language Versions
Logistics and Shipping

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