![On-demand webinar: Twilio implementation in GreenWay [case study]](https://cdn.polcode.com/medium_how_greenway_reduced_abandonment_rate_with_twilio_1200x1037_3_378154b4c4.jpg)
Customer experience elevated to new heights
How to reduce abandonment rate by 64% and slash avg. waiting time by 58% while handling nearly 3x more calls?
In this webinar, organized together with GreenWay and Twilio we demonstrate how GreenWay improved customer engagement by implementing Twilio Studio with the assistance of our team. A sneak peek at the results reveals that end users experienced a smoother, quicker, and more efficient process when accessing GreenWay's call support.
On-demand webinar: Twilio implementation in GreenWay [case study]
Customer experience elevated to new heights
How to reduce abandonment rate by 64% and slash avg. waiting time by 58% while handling nearly 3x more calls?
In this webinar, organized together with GreenWay and Twilio we demonstrate how GreenWay improved customer engagement by implementing Twilio Studio with the assistance of our team. A sneak peek at the results reveals that end users experienced a smoother, quicker, and more efficient process when accessing GreenWay's call support.