webinar twilio bonzo polcode mobile

On-demand webinar: Turn One-Time Buyers into Lifelong Fans!

Imagine your customers not just returning but singing your brand’s praises to everyone they know. In our exclusive webinar, "Turn Customers into Fans", you’ll uncover actionable strategies to elevate customer engagement at every stage of their journey.

Get the Recording Now

Key Takeaways: Transform Insights into Action

  • Meet Customers Where They Are
    Master the art of connecting across social media, SMS, in-app, voice, and email—seamlessly integrated into one powerful engagement platform.

  • Stay Ahead with Digital-First Strategies
    Discover how businesses are thriving in the post-pandemic world, with 95% expanding their digital engagement tools to drive loyalty and growth.

  • Achieve Rapid Results
    Learn how tools like Twilio APIs help launch new engagement channels in as little as 28 days, transforming your customer interactions faster than you thought possible.

  • Explore Real-World Success
    Dive into the Bonzo case study and see how Polcode built a game-changing platform that boosted customer insights, lead generation, and post-sale connections.

What to Expect: Webinar Highlights

1.
Intro
by Joanna Jabłońska (Polcode)
2.
Customer Engagement Trends You Can’t Ignore
by Anne Uekermann (Twilio)

Twilio’s COVID-19 Digital Engagement Report and the 2021 Customer Engagement survey reports on how the pandemic breakout in early 2020 has accelerated Digital Transformation. We will understand what trends have developed and how brands are responding to an increased demand from customers to be available across different channels and how this impacts brand loyalty, customer lifetime value and lastly the bottom line.

3.
How Bonzo Did It—And How You Can Too
by Jason Perkins (Bonzo)
  • Innovative customer engagement features
  • System integrations with other platforms
  • Challenges of building, designing and deploying
  • Business Outcomes
4.
Summary
by Joanna Jabłońska (Polcode)
5.
Q&A
by Joanna Jabłońska (Polcode)
Anne Uekermann webinar
Host

Anne Uekermann

Senior Marketing Manager (Twilio)

As Senior Marketing Manager at Twilio, Anne is responsible for all marketing activities in the DACH region. For more than 15 years she has been passionate about customer engagement and customer experience management, building these out at Qualtrics, Allianz and Kantar among others. She advises internal and external customers on how targeted, digital customer communication has a positive effect on customer loyalty and higher customer lifetime value.

Jason Perkins webinar
Host

Jason Perkins

CEO and Co-Founder (Bonzo)

CEO and Co-Founder of Bonzo, a sales engagement platform. Bonzo helps sales advisors scale their reputation and voice across multiple platforms to drive meaningful conversations with customers, leads, and partners. "People do business with people - we want to empower that philosophy so every sales advisor can scale their unique voice," says Jason.

Joanna Jabłońska webinar
Host

Joanna Jabłońska

Delivery Team Lead (Polcode)

Delivery Team Lead who works closely with web & mobile developers to deliver digital solutions to Polcode’s clients from all over the world. She strongly supports tailor-made solutions over a one-size-fits-all philosophy. Joanna thrives on making people's professional lives easier by showing them the positive impact of Polcode’s dedicated software that can be nearly effortlessly integrated with Twilio products. What she finds crucial when working with customers is good communication, so she’s always ready to listen.